Changing security companies can create risk if the replacement vendor starts recruiting and writing post orders after the old provider leaves. A better transition starts before termination.
1. Document the current operation
Capture post locations, schedules, duties, access credentials, reports, emergency contacts, recurring problems, and any procedures that exist only in someone's memory.
2. Separate the contract from the post
The current vendor may be failing even though some of the current procedures are sound. Keep what works and correct what does not.
3. Build the replacement staffing plan
The incoming provider should know the required coverage, hiring timeline, training expectations, supervisor ownership, and contingency plan before go-live.
4. Rewrite post orders
Do not simply hand the new vendor a stale binder. Use the transition to clarify duties, limits, escalation, reporting, and client contacts.
5. Watch the first 30 days closely
Attendance, reporting, client communication, and officer fit should be reviewed aggressively during launch.
Hammerhead offers a confidential security transition process so buyers can plan before making a final change.